1. Introduction / Acceptance of Terms

Welcome to Xanadu Med Spa (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website located at xanadumedspa.com (the “Site”) and any services, treatments, consultations, or information provided by Xanadu Med Spa (the “Services”).

By accessing or using our Site or scheduling any Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use the Site or Services.

By accessing or using this website or by receiving SMS messages from Xanadu Med Spa, you agree to be bound by these Terms & Conditions, as well as our Privacy Policy (which is incorporated herein by reference). If you do not agree, you must refrain from using our site or SMS program.

2. Use of Website & Services

  • You may use our site for lawful purposes, including booking consultations or treatments, reading content, and submitting inquiries. 
  • You agree not to misuse the site (e.g., hacking, transmitting harmful content, infringing intellectual property rights). 
  • We reserve the right to suspend or terminate access for users who violate these terms.

     

3. Medical / Treatment Disclaimers

  • The content on this website is provided for informational and educational purposes only. It is not intended as medical advice, diagnosis, or treatment. 
  • Always consult with a qualified clinician before undergoing any medical or aesthetic treatment. 
  • Any treatment results vary by individual. We make no guarantees about specific outcomes. 
  • You agree to disclose accurate medical history, medications, allergies, or conditions that may affect treatments. 

4. Booking, Cancellations & Payments

  • Appointments may require deposits or prepayment at the time of booking. 
  • Cancellations or rescheduling must be made at least 24 hours in advance to avoid cancellation fees. 
  • No-shows or late cancellations may result in forfeiture of deposit or a cancellation fee may apply. 
  • Refunds, if applicable, will be processed in accordance with our policies and local laws.
  1. Packages, Promotions, and Gift Cards
  • Promotional offers and discounts may be subject to restrictions and expiration dates. 
  • Gift cards and prepaid packages are non-refundable and non-transferable unless required by law. 
  • Lost or stolen gift cards will not be replaced.

     

6. Intellectual Property

  • All content on this site (text, images, videos, graphics, logos) is owned by Xanadu Med Spa or its licensors, and is protected by copyright, trademark, and other intellectual property laws. 
  • You may not reproduce, distribute, or display the content without express written permission. 

7. Limitation of Liability & Indemnification

  • To the fullest extent permitted by law, Xanadu Med Spa is not liable for any indirect, special, incidental, consequential, or punitive damages arising from your use of the site, your reliance on content, or undergoing any treatments. 
  • You agree to indemnify, defend, and hold harmless Xanadu Med Spa, its officers, employees, agents, or affiliates from any claims, liabilities, damages, losses, or expenses (including attorneys’ fees) arising out of your breach of these terms or your use of the site or services.

     

8. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of the State of Colorado, USA, without regard to conflict-of-law principles. 
  • Any dispute arising hereunder shall be resolved in the courts of Larimer County, Colorado.

     

9. Modifications to Terms

Xanadu Med Spa may update or modify these Terms & Conditions at any time. We will post the revised version here with a new effective date. Your continued use after modification constitutes acceptance of the new terms.

SMS / A2P 10DLC Messaging Terms

These provisions apply specifically to the SMS / text-message program offered by Xanadu Med Spa.

10. Program Name & Description

By providing your phone number, you enroll in the Xanadu Med Spa SMS Program. You may receive:

  • Appointment reminders 
  • Special promotions and offers 
  • Service updates 
  • Wellness tips and educational content

     

11. Message Frequency & Rates

  • Message frequency may vary. 
  • Message and data rates may apply, depending on your mobile carrier.

     

12. Opt-Out Instructions

You may unsubscribe at any time by replying:
 STOP – to cancel all future SMS communications.

13. Rejoining Instructions

If you’ve previously opted out and wish to rejoin, simply reply:
 START – or re-enroll through our website or at the clinic.

14. Help Instructions & Support

For assistance, text HELP at any time.
 You may also contact us directly:
 📞 (970) 482-1889
 📧 info@xanadumedspa.com

15. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

16. Consent & Compliance

  • By opting in, you confirm that you are the owner or authorized user of the phone number submitted. 
  • This program complies with CTIA, TCPA, and A2P 10DLC industry standards.

     

17. Privacy & Mobile Data Use

  • Opt-in data and consent will not be shared with third parties for marketing or promotional purposes. 
  • Data may be shared only with service providers who help us deliver SMS messages. 
  • For details, please see our Privacy Policy.

     

18. Modifications to Messaging Terms

We reserve the right to modify SMS-specific terms at any time. Notification will be via text message and/or posting the updated terms here. Continued use is deemed acceptance.

19. Third-Party Links

Our Site may include links to third-party websites for your convenience. Xanadu Med Spa is not responsible for the content, accuracy, or privacy practices of those external sites.